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King Edward VII Hospital
2022-07-01
Person
4
5
0
1st July 2022
After taking many months trying to get an appointment. Just needed a different ear mould this was causing some pain and discomfort.I finally got through and was given a appointment which was cancelled. I was given another one. When I was in the surgery two separate people they didn’t have appointment yet they were seen straight away one for a mould and the other for repair they were seen straight away. I asked if you could just walk in was told you had to have an appointment. I just felt this was a bit unfair.
Suggested improvements
I had tried to get appointment since January phoning I got one in June. Overall Apart from the above I can’t really fault the care and obviously this present time things can’t run smoothly.