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I was greeted by a lady called [name removed] (not sure if that is the correct spelling) who was very polite, helpful explained everything that was happening with me, with a good bit of humour which relaxed me. Showed me new greener products, which were explained throughly to me. The clinic was running late which did annoy me as I had work to go to. Once I got to see Doctor, she was very helpful, explained everything fully and has recommended different treatment for me, which will be explored later.