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KIMS Hospital
2019-01-08
Person
5
5
0
Written by a patient
Written by a patient 8th January 2019
I was admitted to KIMS in early September 2018 for surgery to reconstruct the ACL in my right knee. The surgery was carried out by Mr Simon Ellis and a specific review relates to the excellent care that I received from him. However, in addition to the surgery I also needed to attend the hospital prior to and post surgery on several occasions as an Out Patient, for imaging, tests, dressings etc. On each occasion my experience was very positive. The staff that I encountered during these visits were helpful and professional and I commend the hospital and personal concerned for the excellent job that you are doing. One member of staff made a particularly positive impression on each of my visits, as she has also done on previous visits to the hospital. Consequently I would like to take this opportunity to thank Petra, a first class Receptionist who embodies all of the qualities (professional, organised, calm, caring and engaging) that you would hope to find in somebody in this particular role.