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KIMS Hospital 2018-01-23 Person 3 5 0

While some individuals were considerate of my needs others consistently failed to respond to my request for ice, as per my physios' instructions, to the point that my husband was having to bring ice packs from home. Also, my medication was often incorrect despite my consultant intervening (twice). Finally, my toilet was broken and unusable for my entire stay and staff were aware of this.