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Written by a NHS patient
31st October 2022


After being told an ambulance would be 2 hours we decided to make the trip to a&e in my car. My partner has two Chronic physical health conditions,one if which is Leukemia, he was in so much pain he was screaming out and crying. On arriving to the doors directly outside a&e a security guard challenged my parking, then proceeded to watch as I struggled to get a ricketey wheelchair and my partner into the building. Once we got in I cannot praise the A&E staff enough. The receptionist was compassionate and listened to the information I gave and we got in to see a nurse. She fought for a bed in Majors (thankyou) (which she shouldn't have to) and once we got into the bay the advanced nurse practitioner and the nurse - I believe his name was James Abraham were fantastic. James was so fast in getting pain relief into my partner and could not do enough to make him comfortable

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe