Katharine House Hospice

Katharine House Hospice 2023-07-13 Person 5 5 0

Deb was so kind and understanding, she listened and remembered everything I said , this is a fantastic service and very helpful

N/A

Katharine House Hospice 2023-07-06 Person 5 5 0

Rachel the complimentary therapist was wonderful, she gave me time, explained everything and was very professional.

Nothing

Katharine House Hospice 2023-07-04 Person 5 5 0

Excellent support and always ready to listen and explain everything. Dealt with pain brilliantly. I was made to feel safe.

Bathroom ( shower) could do with a little improvement such as additional grab rail, shelving which would be easy accessible for toiletries. Extra hooks in bathrooms to hang dressing gown and clothes etc.

Katharine House Hospice 2023-06-29 Person 5 5 0

Always respectful & engaging & listen to any concerns or issues I may have & advise best route or treatment.

N/A

Katharine House Hospice 2023-06-28 Person 5 5 0

I have recently spent time in the Inpatient Unit for, some respite care. At all times I was treated with great respect, dignity and more importantly to me loving care. The staff always have time to sit, talk and listen if I had some worries either physically or emotionally. All the doctors valued my input with regards to, medication increases or changes and asked my feelings about their decision in doing so. Nothing is too much trouble and that also goes for the kitchen staff Garry and Maxine. They were happy to make/cook me any of my weird concoctions. Overall my experience was a very positive one. I felt much better and rested after my respite care. Thank you all.

I'm at a loss really to find anything that can be improved on, at the present time.

Katharine House Hospice 2023-06-23 Person 5 5 0

I received great care and attention everything was explained in detail

I cannot think that there is anything that could have been improved upon

Katharine House Hospice 2023-06-22 Person 5 5 0

It did everything she said it would do. I was completely relaxed from start to finish.

Nothing

Katharine House Hospice 2023-06-15 Person 5 5 0

I attend the clinic on a regular monthly basis and have always found staff at all levels to go above and beyond. Staff have always treated me with dignity, respect and kindness. They often understand your needs before you do due to their experience and expertise. They listen to your concerns, act on them appropriately and use laymen's term to explain things to you. Highly recommended.

Keep doing what you are doing!

Katharine House Hospice 2023-06-15 Person 5 5 0

Have been attending clinic for many months. Staff are always kind and caring. They often understand your needs before you realise yourself due to their experience . They are easy to talk to and if you have a problem they cant deal with, will refer you to someone else or give you the necessary info to try and help. All staff at the hospice are wonderful and cannot do enough for the patients .

Parking can be difficult. Sometimes have to park on the main hospitL carpark which then can be pricey when you come quite a lot . Maybe some kind of concession for patients attending the hospice?

Katharine House Hospice 2023-06-15 Person 5 5 0

Always treated with dignity and respect with Mel, every time I come to clinic, Mel always makes sure she goes above a beyond getting you information or helping with your query.

I don t think there is anything, such a fabulous clinic .