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Written by a carer
18th April 2018


I am the brother of one of the elderly patients who has been in the hospital for 3 months. During a visit to him I witnessed an event in which nurses performed a 'weighing exercise' solely with the intent of frightening my sister in law (and me) in terms of my brother's serious condition and in order to (presumably) deter my sister in law from pestering to have him at home. He had been weighed only 4 hours earlier so I am sorry to say that I saw this (lterally) as an act of cruelty not only to (at that time) a helpless brother but also to his wife and me. It gets worse I am afraid, at NO time has my sister in law been given consistent information about my brother's condition and recently she has even been given THREE contradictory reports on his progress (or not) towards discharge. He was told that he would be 'going home tomorrow' only to have that contradicted within a few hours. The result was a desparately unhappy man and an even more upset and confused wife. There is something SERIOUSLY wrong with the way his case is being (mis)managed and I am very concerned that the Care Act is not being heeded here. To date, my sister in law has not been given ANY documentation as to the after-care plan which is a legal requirement. NOBODY seems to be taking responsibility for this case and I intend to take this matter to the highest authorities to protest a series of humane mishaps of tragic proportions. Everyone deserves dignity in crisis and old age and serious illness. I do not believe that in critical areas of health management, he has or is receiving it.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff