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James Paget Hospital
2019-11-21
Person
2
5
0
Written by a carer
Written by a carer 21st November 2019
The standard was very variable. In EADU the level of care was high. In Ward 6 it was mainly poor. While some staff were excellent there were several who spent more time chatting than helping patients. A TV/Radio was on all the time and there were dementure patients calling and shouting at all times of day and night. A few nurses spoke as though everyone was simple and hard of hearing. On one good day all worked well with quietly spoken nurses, working efficiently and creating a sense of calm - this was not the norm.