isebrook-hospital

Isebrook Hospital

Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
 
9,002 reviews

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Page 120 of 887
 
Review of MSK Physiotherapy & ESP Team (Isebrook) written by a patient
2nd October 2020


Michael overcame my scepticism about a telephone consult. He explained why he was getting me to do things and was caring and professional throughout.

Suggested improvements
Nothing

Experience
Dignity/Respect
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Rating not given.
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Review of Community Brain Injury written by a patient
1st October 2020


Pira was very kind and explained all that was discussed. I have learnt so much about the human brain and how to look after it, how to give it time out to recover from fatigue. I am slowly developing a new way of living as before my accident my life was fast with very little down time or rest times. It is very strange having to find time to fit in rest times, lunch times or meal times with the day to allow the brain to recover from fatigue. I have found all the courses delivered through teams by the brain injury unit very useful and very easy to deal with as I didn't have to rely on anyone to drive me to meetings away from my home so this form of communication is definitely the way forward. Please convey my thanks to all the staff, especially Helen who took valueable time to deliver the courses.

Suggested improvements
I don't believe there is anything that comes to mind especially following a brain injury that your staff could have done better.

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Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants written by a patient
30th September 2020



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Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants written by a patient
30th September 2020


Katie was kind, approachable and caring

Suggested improvements
Nothing required

Experience
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Review of MSK Physiotherapy & ESP Team (Isebrook) written by a patient
23rd September 2020


Despite the fact that all consultations were over the phone due to the pandemic, I received clear and easy to follow directions which allowed for an accurate assessment and treatment. Considering the circumstances, the physiotherapist, Mr Steve Kent, did an excellent job.

Suggested improvements
If the consultations were done through video call it would have shorten the sessions.

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Review of MSK Physiotherapy & ESP Team (Isebrook) written by a patient
21st September 2020


The service I have received from Vicki has changed my quality of life, I now have mobility and movement that I did not think would be possible without surgery. I cannot express my gratitude enough for the care I have been provided with by Vicki. I wish you all well fr the future Kind regards Scott

Suggested improvements
Not a thing

Experience
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Review of Community Brain Injury written by
18th September 2020



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Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants written by
18th September 2020


Staff always good going through safety plane.

Suggested improvements
Evie helpful.

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Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants written by
18th September 2020


Cause you ask me.

Suggested improvements
Nothing.

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Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants written by a patient
17th September 2020


When I was with Northampton Cambell house I was already under a SCM group and had a care coordinator. I was told by talking emergency crisis team 2 1/2 year ago I would get some help under welling borough as I would moved house but did not.

Suggested improvements
I saw a psychiatrist and was given different drugs to me but I wish I could have had a personal 1:1 worker like I had at Northampton as I needed one privately. I was suicidal and had to pay for therapy to help me.

2021-01-15 13:31:09
Response from Isebrook Hospital

Thank you for your feedback - unfortunately due to Covid our psychology waiting list had been closed. We are working closely with the team to recovery this and looking at alternative therapies for our service users. We offer a daily duty systems where our service users can call for additional telephone support when needed.

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Page 120 of 887

Isebrook Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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