isebrook-hospital

Isebrook Hospital

Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
 
1 2 3 4 5 8,479 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 38
 
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


[name removed] and [name removed], although only spoken to on the phone have been particularly good.


Phone calls sometimes are not answered which is hard when a service user feels desperate

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


Initial assessment and coming up with an action plan was effective, although this took a lot of chasing to get sorted in the first place. No-one called me when they said they would and then blamed myself and cancelled assessments instead of owning up to their mistake making my mental health worse. Once treatment was discussed, it took a month of chasing it up to get it set in place.


Calling when it has been arranged and not leaving it to the patient to chase up every detail for months which causes stress and anxiety

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


I feel I have a really good rapport with my CPN and feel fully supported. I haven’t had much to do with anyone else from the team but when I have they have always been positive contacts.


I feel I could have met with the consultant of the team sooner than I did

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
Rating not given.
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


Happy with prompt call back and now awaiting an appointment.


For a triage call I was very satisfied

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


I'm a de facto atheist. While I'd love this to be recognised and socially supported I wasn't expecting a psychiatrist to do so in a short appointment as there isn't time. My culture is English literature and World literature. While I'd love this to be recognised and socially supported I wasn't expecting a psychiatrist to do so in a short appointment as there isn't time.


Hire more psychiatrists. Please. Just one psychiatrist for Wellingborough district is ridiculous and dangerous. One wouldn't have just one GP for Wellingborough district and mental health is as important as physical health. I had to wait 8 months to get a first appointment with a psychiatrist and I was lucky to get it that soon. One psychiatrist is not enough for the workload and it's not fair on staff or patients or families or wider society. We all know the last few years have taken a real toll on many people's mental health. We need more psychiatrists. Please hire good psychiatrists on long term contracts that enable them to deliver excellent swift mental health care.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CMHT East Northants ,
28th September 2022


I'm still waiting for the letter after I was reffered by GP to Psychiatric Team, as my state is worsening. This waiting is a bit upsetting but I don't have any influence on this. Overall I'm pleased with care I received so far.


Timing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


I felt I was understood feel like I'm getting help in the long term


Answer the phone more often about it

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CMHT East Northants ,
28th September 2022


I haven't heard back from the person I spoke to regarding next steps


Lack of updates and conflicting decisions

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


I think mental health teams struggle due to funding and everything else so therefore I believe they do the best they can with the resources they have


I think someone should try calling the numbers that are given to patients for extra support out of hours, they are not the greatest of support for someone going through a crisis and can often actually make situations far worse, to the point that I rarely call out of hours now because of being badly treated etc. I think this should be looked at closer before handing out the numbers.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of CMHT Wellingborough & District,
28th September 2022


It has taken ages to get an appointment despite needing urgent attention. My appointment is only on Friday. I had a very nice phone appointment but then nothing until now.


Pay attention to those most in need. I can give better answers after I have actually had my first appointment.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
 
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Resources

Short link to review Isebrook Hospital: http://iwgc.net/eb4dr