Isebrook Hospital 2020-11-05 Person 0 5 0

I have been working with CMHT team since I was 18, I was working with CAMHS before this. When I first joined the service back in 2014 they were very good, always at the end of the phone, very supportive but that only seemed to last for a couple of weeks( I feel like I was hook, lined and sinker) after that they were very distant, some staff members were rude- dr Latin was horrible and don’t listen to what I had to say, I felt so uncomfortable talking to the team about my problems as was made to feel like I was attention seeking, and not worth helping( it’s the same now). I have been promised therapy by This team that will b able to give me a normal life I want but this has yet to happen after 6 years of being promised this however they are able to get a ex friend of mine with there help into her own house( when I was homeless CMHT. Refused to help me and told me to council even thou I was sleeping on streets) get her into therapy( she has been working with them for less time than myself, this all happened since March 2020) and has given her all the puppet she has ever asked for but yet is not able to do this for me or for a few other of my friends(who have also been failed by CMHT) This has made me feel worthless, and makes me feel that they don’t want to help me at all it really does make me sad and angry. They keep promising me all this stuff that has never happened, when my mum/key worker/social worker have tried to speak to CMHT, they are out through to voicemails, told by receptionist they would b called bk later on that day(Monday ) and wnt hear back until week later even thou they were told it was important, When my key worker/mum/social worker they have been spoken to rudely and quote *feel like I’m smacking my head on brick wall”. I am really angry at the way they treat us, they are ment to b here to help us but they don’t- just make us worse- a chocolate teapot is more use than any member that works for CMHT !! When I have ring up for support, I haven’t received any- one time when I ring up in a distressed state, I ended up breaking down in tears and the phone and said I was feeling suicidal, the worker at the other end of the phone responded with, I’m sorry I need to go please ring back if you need us. She didn’t even acknowledge what I had said which madee feel a lot worse. They don’t always remember that they have appointments with the clients & also leave you with no support.other than a zoom call with the Ed team and SCM therapy lady(pointless her being in the call as didn’t say/do anything) I have not had support from the mental health team since my discharge in March, while for other ppl I know it’s been longer( not a call, or a text or email nothing). The way CMHT have treated me, been with me have made me feel like there’s no point in asking for help as it won’t come until you are on a slab in the morgue, CMHT don’t care about each client individually we are just money and statistics to them- I don’t like talking about my mental to the ppl who are trained, so I keep it to myself until I break. Every time CMHT say they will change they don’t but I do and I’m sick of working with a device that don’t care about me !!

EVERYTHING NEEDS IMPROVEMENT ASAP