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3rd January 2023


I have absolutely no issue with the care I received, it was actually outstanding! However, I would like to raise concern regarding the ambiguous directions to departments at Isebrook, whilst remedial work is going on. I’ve made visits to x-ray and the physio dept,. and on both occasions I was delayed due to poor sign posting. I also saw other visitors to Isebrook clearly experiencing the same. Please highlight this. Otherwise, an excellent service!

9th January 2023
Response from Isebrook Hospital

I am really sorry about the poor signposting. I have sent your comment to the service manager and estates team. Best wishes, Hugh Jones, Patient Experience Manager.

Recommend
Dignity/Respect
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Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs