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5th February 2021


Not really bothered about any of it. Despite seeing him previoysly, I felt today was a waste of time and felt quite uncomfortable in his presence.

Suggested improvements
Given an idea beforehand what todaywasabout

8th February 2021
Response from Isebrook Hospital

I am really sorry this has been your experience. I will pass on your comments to the service manager. if you feel you are not getting the treatment you need, or wish to discuss further, please contact our patient advice and liaison service for a confidential discussion on pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs