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Isebrook Hospital
2020-12-08
Person
2
5
0
Written by a patient
Written by a patient 8th December 2020
You never keep in regular touch with me any more. I have rubg your team when desperate, but feel that I am taking up your time. I ring the cats line instead but they are often busy. I have had 2 major psychological episodes recently esp during covid. There was no one to help but my husband and taking diazapam. I feel ie been forgotten. I'm old now and not important. If I feel suicidal I go on Facebook. I'm pathetic. And been left alone
Suggested improvements
Everything see above
15th January 2021
Response from Isebrook Hospital
Thank you for your feedback - we're sorry you feel you have had a bad experience with the team. We have a daily duty system for service users to access telephone support.