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12th January 2023


I was referred months ago and heard nothing back.

Suggested improvements
Not lose me in the system when im already struggling with mental health.

23rd January 2023
Response from Isebrook Hospital

I am really sorry to hear of your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager

8th March 2023
Response from Isebrook Hospital

I am not sure what has happened with your referral, we are really sorry. Please contact our confidential helpline (pals) on 0800 9178504 or pals@nhft.nhs.uk

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Rating not given.