Share review of Isebrook Hospital

Isebrook Hospital 2023-09-06 Person 4 5 0

[name removed] did a really great job with supporting me during a crisis, and also through the difficult times afterward. She even referred me to different departments of Isebrook when I made passing complaints about dental problems, which really shows her attention to detail and willingness to help. I'm greatful for her support and that of Wellingborough CMHT in general. [name removed] has now taken over my case and she is also giving me really good support. I realise the recovery process will take a long time, but I feel like I'm in good hands.

There was an occasion where I was in a crisis and called the department around lunch time only for no one to pick up. But this was passed on and addressed and never happened again. My initial experience when I was first referred was a bit difficult because I feared I'd be bounced around departments and then dropped and left without support. This did almost happen, but I think that's more due to the complex nature of my case and the backlog with other departments around the NHS. Wellingborough CMHT worked very hard to prevent this happenning though and I'm eternally grateful for their hard work in keeping me safe.