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12th January 2023


I was on the waiting list a long time, and during this period did not receive many updates had to chase a couple of times. However now I am being treated the information is always timely and I am well informed.

Suggested improvements
Keeping informed whilst waiting.

23rd January 2023
Response from Isebrook Hospital

I am sorry you did not receive regular updates whilst waiting for an appointment. This is something we are reviewing. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.