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4th December 2022


Generally very good. Therapy very good.

Suggested improvements
Couple of healthcare assistants are abrupt ith patients.

14th December 2022
Response from Isebrook Hospital

I am really sorry that some staff were abrupt. This is not acceptable, as we expect all staff to be kind. I have sent your comment to the ward matron to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.
Experience