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Isebrook Hospital
2022-12-14
Person
2
5
0
14th December 2022
At times I would feel like I was ‘tutted’ at for phoning the crisis line, or made to feel silly for the way I felt.
I felt that because I was ‘functioning’ with a roof over my head, that my needs weren’t as a priority as someone that maybe wasn’t. Which I totally understand, but during crisis you are completely blind sighted by anything else going on around you; and struggle to fight for the help.
Suggested improvements
Made it easier to access and be some staff to be more compassionate. Instead of staff ignoring the specific help you have requested; to listen and facilitate.