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4th February 2021


I need more time and more contact with my team, I'm so desperate I need to talk to someone

Suggested improvements
Everything

9th February 2021
Response from Isebrook Hospital

I am really sorry this has been your experience. I will pass on your comments to the service manager. if you feel you are not getting the treatment you need, or wish to discuss further, please contact our patient advice and liaison service for a confidential discussion on pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs