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Isebrook Hospital
2022-12-29
Person
3
5
0
Written by a patient
Written by a patient 29th December 2022
Some carers are really kind, some just kind. They treated my (husband) well but some treatment need were{ } shared with me. I needed a list (Still do) of what I need the purchase.
Suggested improvements
Inform my (husband) what was happening at all times. Do not rely on taking the patient and assume they will tell family.
9th January 2023
Response from Isebrook Hospital
Involvement of and communication with family is a vital part of care. I am sorry if has not happened enough. I have sent your comment to the ward manager to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager