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Isebrook Hospital
2020-11-16
Person
5
5
0
Written by a patient
Written by a patient 16th November 2020
The questions above that I did not answer, were not relevant to my situation.
I was very impressed with the turn around time of one week from making initial enquiry with my GP to speaking to a Physiotherapist.
I wasn't sure about having the assessment over the phone, however, the Physio that I spoke to did a very good job. He listened to me, was clear in his questions to me and the instructions he gave me were easy to understand. I felt he was calm and patient and aproachable.
The follow up instructions arrived straight after the appointment. They are clear and written in a way that makes sence.
I was pleased to receive the link to the nhs online fitness video's as I didn't know about them before and will make use of them over the lockdown period.
Suggested improvements
I was very happy with the service given.