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14th December 2022


Wasn't asked regarding beliefs or culture Or asked about my faith

Suggested improvements
It's not for me to tell you. You should enquire

19th December 2022
Response from Isebrook Hospital

Yes, it is essential that we ask about beliefs and culture and this forms part of the assessment process. I am sorry if this didn't happen. I have passed your comment to the service manager to remind staff. Best wishes, Hugh Jones, Patient Experience Manager

8th March 2023
Response from Isebrook Hospital

Thank you for your feedback and sorry that this happened. You should have been asked so that we can better understand your needs.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs