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Written by a carer
17th November 2020


Couple night staff are a bit grumpy

Suggested improvements
No

24th November 2020
Response from Isebrook Hospital

Thank you for your review. We are discussing the roles of night staff at our next ward meeting and will note your comment. Rehab happens over a 24 hour period and we expect staff to be professional and caring throughout all the shifts, we rotate our staff through all our shifts.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience