Report this review of Isebrook Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Isebrook Hospital
2022-12-14
Person
3
5
0
14th December 2022
not very consistent with contact and support. sometimes go weeks overdue from waiting for contact on a certain day and doesn't provide much support when there's a lack of consistency
Suggested improvements
better consistency with contact, better receptionist training would be good too with better understanding, better people skills to be representing the service
8th March 2023
Response from Isebrook Hospital
We are really sorry this has been your experience. We are reviewing how people access community mental health services so your feedback is very welcome. However, if you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.