Hull Royal Infirmary 2013-03-22 Person 4 5 0

I took my son to A and E with abdominal pain which I suspected might be appendicitis. He was quickly assessed by a nurse and then a junior doctor who decided he should be admitted for observation. We were quickly taken up to Ward 130E and my son was shown immediately to his bed. Although we arrived at a busy time of day, approx. 8am, he was further assessed by his nurse for that day and a more senior doctor. My son was assessed several more times over that day by the medical team and it was decided he should have exploratory surgery the next day. My son's surgery was planned for Theatre 3, which I was told is the "emergency theatre" and I was impressed that surgery for children was given priority and that my son was first for theatre that morning. The theatre team were excellent, with the ODA even making my son laugh just before being anaesthetised. As soon as the surgery was finished my husband and I were informed of the results of the surgery, confirmed as appendicitis, and after a further short wait we were allowed to be with our son in the recovery area. The recovery nurse was extremely attentive, kind and patient with my groggy and slightly unco-operative son. Overall, I was extremely happy with the standard of care my son received from Mr Daniels and his medical team. At almost 12 years old, my son was treated with respect and his opinion was sought on all decisions that were made. The nursing team on the ward and the team working in theatre and recovery that day are also to be commended. The only negative point was that the parental facilities weren't great and as a result were hardly used by any of the parents.