hull-royal-infirmary

Hull Royal Infirmary

Anlaby Road, Hull, England, HU3 2JZ
 
1 2 3 4 5 164,775 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
4th August 2020

I felt secure and reassured by the attentiveness and personal care by all the nursing staff and doctors and all the people who served food and cleaned on ward 4 and ward 40. Unfortunately plumbing problems in the men's toilet on ward 4 meant that they had to share the ladies toilet which was not clean at times due to mishaps by the men and had to be cleaned by the nursing staff. At times like this extra cleaning staff should be more available so that the nurses should be free to carry on with their duties.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st May 2020

I was given the most fantastic treatment I could ever have hoped for.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
18th May 2020

Thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
10th May 2020

A fine hospital staff from top to bottom. I was more impressed with the 'service' than I had imagined I would be. Commitment, knowledge, level of professionalism, bedside manner and interpersonal skills were second to none. I was only disappointed that I did not have the opportunity to express my thanks to all of those who had been involved in my surgery and subsequent nursing. I have only one criticism, and that relates to the cleanliness of the ward floor, which held various items of debris throughout the several days I was in HRI. I must assert that this was the only thing which I wish to draw to your attention. EVERYTHING ELSE WAS FIRST CLASS.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
13th April 2020

I was well looked after on ward 4 by all members of staff with dignity and care there an amazing team on ward 4 even the cleaners and catering staff are lovely people.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
1st April 2020

from consultants to cleaners,outstanding care and empathy at a very difficult time,ward 12 gets a special mention,i was very well cared for,just wish all staff could be recognised for their devotion and hard work,not just pay rises but respect,they all work extremley hard,Big thanks to paramedics who were patient and kind,another undervalued profession

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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1 2 3 4 5
Written by a patient
14th March 2020

The hospital needs refurbishing as there is chipped paint and a feeling of being run down. While I was there my ward had to share the men's toilets and bathrooms which resulted in some comments from the men. There also seemed to be a shortage of nurses and they were always rushed and didn't have enough time to spend with patients

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
13th March 2020

I formed a good relationship with Mr.Azrzoglou who spent time explaining things

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Review of Ward 110 (Stroke Unit), written by a family member
4th March 2020

Ward is dirty, nurses don't seem to have a clue regards their patients, shocking

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Call bell
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Compassion
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Written by a patient
26th February 2020

Was cared for very well by the staff on A and E to start with and then on admission the staff on Ward 4 where second to none pre and post op. The only thing that let down the ward where the state of the toilets and showers at the end of the ward they where a throw back from the sixties with no plugs for the sinks. Note to Facility Management refurb needed ASAP. Was admitted 29th December 2019 for emergency surgery. Stayed 2 nights.

Recommend
1 2 3 4 5
Dignity/Respect
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Involvement
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Information
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Cleanliness
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