hull-royal-infirmary

Hull Royal Infirmary

Anlaby Road, Hull, England, HU3 2JZ
 
1 2 3 4 5 164,784 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
19th April 2021


well looked after

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
25th March 2021


From the moment I entered the ward I was very well looked after emotionally and physically I cannot thank you all enough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
15th March 2021


Meals were good with plenty of choice. Catering staff very helpful. The student nurse who washed my hair on day 8 when I couldn't do it myself deserved 5 stars.Not being able to wash my hair was the thing I was dreading most. Overall a nice experience over the stay.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
3rd March 2021


The Royal Infirmatory Hull. What more can I say? Frienndly staff, spotless, and no queueing or faffing around as they are Extremely Well Organized. I struggle to say it, but; Must be said:- "unofficially the best hospital in the bleeding world"! However. Although they have a very diverse workforce, (e.g.easyern european/asian etc); I beleive they lack ( or there Is a lack, ) of people of colour; for instance, Zimbabwean, South African gentlemen (and ladies!). If there were more of these people emppoyed at the hospital, t'henit wld b a Greayer plaiceĀ” #mom'sknowbest

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th January 2021


I was admitted to Accident & Emergency on 5 January 2021 by ambulance with a dislocated knee. The care was excellent from the ambulance nurses to the staff in A&E. I was in excruciating pain and was looked after with great care and sympathy. I have heard so many negatives about HRI but my experience was excellent. It was clean and Covid safe. I understand the staff are stretched due to Covid and did find around 8pm , after my knee was put back in, I was desperate for water and it took a long time to appear, also the emergency button was out of reach so I relied on passing staff that were already busy. Aside from that , the care was spot on. Thank you to all the wonderful staff who took care of me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
8th January 2021


For the short time I was in ward 4 I was impressed not only with the skill of all staff but also their friendliness even under trying circumstances.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th December 2020


All staff on Ward 4 were friendly, helpful and very professional.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th November 2020


Love this hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st October 2020


Can not thank all the staff at Hull Royal on ward 4 and 40 all brilliant I came from scarborough hospital wich is my home town and had the worst experience ever if only I could come to Hull every time would deffiently reccomed this hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
4th August 2020


I felt secure and reassured by the attentiveness and personal care by all the nursing staff and doctors and all the people who served food and cleaned on ward 4 and ward 40. Unfortunately plumbing problems in the men's toilet on ward 4 meant that they had to share the ladies toilet which was not clean at times due to mishaps by the men and had to be cleaned by the nursing staff. At times like this extra cleaning staff should be more available so that the nurses should be free to carry on with their duties.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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