hull-royal-infirmary

Hull Royal Infirmary

Anlaby Road, Hull, England, HU3 2JZ
 
1 2 3 4 5 164,770 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
1st April 2020

from consultants to cleaners,outstanding care and empathy at a very difficult time,ward 12 gets a special mention,i was very well cared for,just wish all staff could be recognised for their devotion and hard work,not just pay rises but respect,they all work extremley hard,Big thanks to paramedics who were patient and kind,another undervalued profession

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
14th March 2020

The hospital needs refurbishing as there is chipped paint and a feeling of being run down. While I was there my ward had to share the men's toilets and bathrooms which resulted in some comments from the men. There also seemed to be a shortage of nurses and they were always rushed and didn't have enough time to spend with patients

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
13th March 2020

I formed a good relationship with Mr.Azrzoglou who spent time explaining things

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Review of Ward 110 (Stroke Unit), written by a family member
4th March 2020

Ward is dirty, nurses don't seem to have a clue regards their patients, shocking

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Call bell
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Compassion
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1 2 3 4 5
Written by a patient
26th February 2020

Was cared for very well by the staff on A and E to start with and then on admission the staff on Ward 4 where second to none pre and post op. The only thing that let down the ward where the state of the toilets and showers at the end of the ward they where a throw back from the sixties with no plugs for the sinks. Note to Facility Management refurb needed ASAP. Was admitted 29th December 2019 for emergency surgery. Stayed 2 nights.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th February 2020

The staff in this hospital from the MRI Team to all the staff in ward 4 plus the surgeons amazing i can not thank them enough. Although the Hospital is in a real poor state of repair the wards are spotless and the care given is second to none !!!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
12th February 2020

Amazing treatment from start to finish thanks to all on ward 4 missing you all already. Thanks Mark Tuff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Written by a patient
30th January 2020

For the first time in my life and at the age of 44 I found myself in hospital to have a C6 / C7 cervical discretionary and cage fusion. (AC DP). I can admit that I was scared and nervous. I can’t thank in words my appreciation and heart felt wishes to all the team / people I met at Hull RI, ward 4, pre op team, anaesthetist, consultant, post op team, recovery, caterers (who even got me ice cream for breakfast) just truly amazing. You work such long shifts from start to finish and never stop. Always on the go and always have the patients best interests at heart. You are a credit to yourself as individuals and your chosen career. Thank you for all you did for me. Best Wishes David

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a carer
4th January 2020

Excellent care and great staff! My elderly mother was treated with respect by very caring health professionals, her treatment was given quickly. The doctor explained thoroughly and concisely his diagnosis. I couldn’t fault the care and treatment my mother received. She has had several stays here over this past year and on each occasion she has received outstanding care. The only negative point I would like to make is the time waiting for ward beds, Which I might add has nothing to do with with the staff or my mother’s treatment. Well Done Hull Royal!!!! You all should be very proud of yourselves.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Review of A&E, written by a family member
15th November 2019

Arrived 4am by ambulance. Paramedics were going to put a cannulae which was refused - was told later that the hospital wouldn't have been able to use it (seems like a waste of effort and resource to do this in the ambulance if true). Arrived at hospital and attempt made and again refused to put in cannulae. Sat in room for 4.5 hours seen by two nurses to take blood pressure. Not seen by doctor. Attempted to discharge self but was told must wait for doctor. Doctor arrived to allow discharge but left without real treatment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Resources

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