Anlaby Road, Hull, England, HU3 2JZ
My mother (Mrs Mary Berkin) was brought to HRI A&E on the evening of June 10th after being found at her home unconscious. She did not regain consciousness and died in the early hours of the following morning. I cannot speak too highly of the way both my mother and the family members at her bedside were treated by your medical staff, with especial praise for the staff nurse (whose name I have forgotten). Their approach helped to make a a very sad event bearable.
All disabled parking for the eye clinic has moved and the street outside cannot be parked on when this could be used by blue badge holders. A number of disabled spaces were used by cars without blue badges and the car park opposite has no spaces near the gate that are specifically for disabled people. It is not good enough and makes the clinic inaccessible for those with limited mobility. More could be done to make sure that the spaces for disabled people are only used by blue badge holders across the site and more spaces need to be provided for the eye hopital. This is also true at castle hill on a very spread out site that is on a hill and there areb3 spaces nearbthe main entrance.
The staff were extremely good the only fault I had was the lack of something to do as I couldn't carry anything there was no access to a drink or other refreshments while you waited in the waiting area + having to use the ambulance service my times from leaving home to returning was extremely long the worst being nine and a half hours maybe if persons from far distances could be dealt with more quickly other than that everything else was great