hull-royal-infirmary

Hull Royal Infirmary

Anlaby Road, Hull, England, HU3 2JZ
 
1 2 3 4 5 164,780 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
12th January 2021


I was admitted to Accident & Emergency on 5 January 2021 by ambulance with a dislocated knee. The care was excellent from the ambulance nurses to the staff in A&E. I was in excruciating pain and was looked after with great care and sympathy. I have heard so many negatives about HRI but my experience was excellent. It was clean and Covid safe. I understand the staff are stretched due to Covid and did find around 8pm , after my knee was put back in, I was desperate for water and it took a long time to appear, also the emergency button was out of reach so I relied on passing staff that were already busy. Aside from that , the care was spot on. Thank you to all the wonderful staff who took care of me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
8th January 2021


For the short time I was in ward 4 I was impressed not only with the skill of all staff but also their friendliness even under trying circumstances.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th December 2020


All staff on Ward 4 were friendly, helpful and very professional.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th November 2020


Love this hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st October 2020


Can not thank all the staff at Hull Royal on ward 4 and 40 all brilliant I came from scarborough hospital wich is my home town and had the worst experience ever if only I could come to Hull every time would deffiently reccomed this hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
4th August 2020


I felt secure and reassured by the attentiveness and personal care by all the nursing staff and doctors and all the people who served food and cleaned on ward 4 and ward 40. Unfortunately plumbing problems in the men's toilet on ward 4 meant that they had to share the ladies toilet which was not clean at times due to mishaps by the men and had to be cleaned by the nursing staff. At times like this extra cleaning staff should be more available so that the nurses should be free to carry on with their duties.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st May 2020


I was given the most fantastic treatment I could ever have hoped for.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
18th May 2020


Thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th May 2020


A fine hospital staff from top to bottom. I was more impressed with the 'service' than I had imagined I would be. Commitment, knowledge, level of professionalism, bedside manner and interpersonal skills were second to none. I was only disappointed that I did not have the opportunity to express my thanks to all of those who had been involved in my surgery and subsequent nursing. I have only one criticism, and that relates to the cleanliness of the ward floor, which held various items of debris throughout the several days I was in HRI. I must assert that this was the only thing which I wish to draw to your attention. EVERYTHING ELSE WAS FIRST CLASS.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
13th April 2020


I was well looked after on ward 4 by all members of staff with dignity and care there an amazing team on ward 4 even the cleaners and catering staff are lovely people.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Resources

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