Hull Royal Infirmary 2017-10-07 Person 5 5 0

From the moment the ambulance crew took arrived, I knew I was in good hands, they were gentle, but efficient and explained everything they were having to do. They did not cut my jacket off (!) and were able to remove it as quickly as they could, but cut my cardigan and polo shirt as they needed to get at my shoulders! On arriving at Hull Infirmary everything proceeded as efficiently as possible with questions and X-ray. The doctors were concerned I might have damaged my neck, but fortunately not. Transfer to a proper bed was soon available in the AMU (?) and later on to a different bed area because they needed to use the ward I was in for just male patients, the transfer was swiftly and comfortably accomplished. Later I was moved to Ward 1, and discharged after lunch. At all times the staff were respectful and kind. I was particularly impressed with the nursing staff with how gentle and patient they were with the elderly, frightened and confused patients brought in through the night. Special mention for auxiliary nurse Jackie. The porters too, were great, wth their humour and thoughtfulness. Thank you to everyone on duty that night.