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Written by a patient
31st May 2018


Although the end result of being in HRI was ultimately highly successful for myself and I couldn't have had a better surgeon, I'm afraid I have to say that my actual stay there was very unpleasant, mainly due to what seemed like an over-emphasis on 'tick-box' procedures, training and 'target-meeting' at the expense of individual patients and their needs, and that I couldn't wait to get out.That said, I would like to thank one very compassionate nursing sister, who took time out of her busy schedule to comfort me when I was very worried about something and allowed me to go and take a shower out of scheduled routine. In summary, I can only say that whilst a stay in HRI will undoubtedly make you better I cannot say that it will make you FEEL better. Sorry.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff