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Written by a NHS patient
26th September 2023


The whole experience I had at this hospital was utterly shocking. I was left in a room by myself for over 10 hours waiting for my surgery. I had to remind them to bring me some lunch, wasn’t offered any drinks in the afternoon. I found a piece of paper about another another patient in my file. The anaesthetist came to see me thinking I was having a GA when I was actually due to have a local anaesthetic. The doctor also had poor manners and lacked empathy and care. I won’t be going to this hospital again. Very shocking, especially for a private hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe