Hospiscare

Dryden Road, Exeter, Devon, EX2 5JJ
 
3,851 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Staff

Reviews

 
Page 32 of 382
 
Review of Doctors - Inpatient
21st July 2023


Suggested improvements
Nothing to all perfect.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of CNS Team
19th July 2023


Very supportive, informative and caring.

Suggested improvements
Several different people visited and we has to gave same information again and again. People same person visiting throughout.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospiscare - Hospice at Home
17th July 2023


The whole team were incredibly kind, compassionate and supportive. The genuine care and consideration that they showed my grandfather and the whole family was outstanding. We would not have got through the very difficult journey without them. Rachel and Amanda (Okehampton area) are true assets to the team and we will be forever grateful to them for all that they did.

Suggested improvements
N/A.

Experience
Dignity/Respect
Involvement
Care and treatment
Staff
Trust Staff
Satisfied with support
 
Review of Hospiscare - Inpatient Unit
16th July 2023


Everyone was amazing!

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospiscare - Inpatient Unit
16th July 2023


Staff always have time to care for me and spend time making sure I am contented and comfortable, they make sure to always keep my family informed and offer reassurance.

Suggested improvements
There is nothing you need to change you all do an amazing job and keep patients and their families best interest in the forefront thank you.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Doctors - Inpatient written by
16th July 2023


Everyone involved were absolutely amazing. Anyone we spoke to listened and were prepared to answer any questions.

Suggested improvements
Nothing they are amazing.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Admiral Nursing Service
16th July 2023


Julie was brilliant. Fabulous and more than helpful. I just wish I would had an admiral nurse 3 years ago!


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Doctors - Inpatient
16th July 2023


Always kept us well informed, always had opportunities to ask questions and given us all the options available.

Suggested improvements
We have been completely satisfied with all your support and help.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of CNS Team
16th July 2023


Did not get much care.

Suggested improvements
More care.

2023-08-07 09:08:58
Response from Hospiscare

We are very sorry that Hospiscare did not meet your expectations on this occasion. We always value feedback and use it to improve our services. We would very much like to speak to you to get more information about how we can improve so please do contact me - r.wills@hospiscare.co.uk or call 01392 688000 and ask to be put through to me. Thank you. Ruth Wills - Head of Clinical Quality

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospiscare - Hospice at Home
15th July 2023


Because Amanda & Liz were wonderful, so caring & kind.

Suggested improvements
No improvement necessary.

Experience
Dignity/Respect
Involvement
Care and treatment
Staff
Trust Staff
Satisfied with support
 
 
Page 32 of 382
 

Resources

Short link to review Hospiscare: http://iwgc.net/ejn4d