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Written by a patient
13th December 2018


I WENT IN TO HAVE A KIDNEY STONE ZAPPED AND MY CARE WAS EXEMPLARY, FROM RECEPTION TO DISCHARGE MY TREATMENT WAS EXCELLENT. ONE THING THAT WAS REALLY NOTICEABLE WAS THAT PEOPLE SMILED, YOU HAVE NO IDEA THE DIFFERENCE THAT SMALL THING MAKES TO SOMEONE COMING IN FOR TREATMENT. COMING IN TO HOSPITAL YOU CAN BE NERVOUS AND APPREHENSIVE BUT A SMILE CHANGES YOUR MOOD STRAIGHT AWAY. THANK YOU STAFF YOU MAKE ALL THE DIFFERENCE.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff