Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2022-10-05
Person
4
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
5th October 2022
Very good standard of consultation over the phone, explained process and needs and diagnosed requirements. Listened to my issues and confidently gave steps on how to progress my situation.
Suggested improvements
Nothing ro add, very happy with consultation.
Highfield Clinical Care Centre
2022-09-30
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
30th September 2022
Was listened to and very good advice how to move forward and improve mobility very supportive and understanding.
Highfield Clinical Care Centre
2022-09-30
Person
4
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
written by
30th September 2022
Listened to my point of view.
Suggested improvements
Possible be more exercises.
Highfield Clinical Care Centre
2022-09-30
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
30th September 2022
Suggested improvements
Couldn't have done any better, had great physio with [name removed].
Highfield Clinical Care Centre
2022-09-30
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
30th September 2022
Refereed by GP Wednesday. Appointment off hours after.
Very tougher exam, fully involved, faultless.
Suggested improvements
As I went to the consulting room, other doctors could be seen in other consultation rooms us door not shut.
2022-10-11 10:23:47
Response from Highfield Clinical Care Centre
Thank you for your feedback. I will make sure the manager is aware of your comment about privacy. Best wishes, Hugh Jones, Patient Experience Manager
Highfield Clinical Care Centre
2022-09-30
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
30th September 2022
Excellent care from [name removed] and [name removed], helped me with sensible exercise regime to relieve pain and more make my knee stronger, more flexible and overall helped my mental health.
Suggested improvements
It would be nice if there were exercise classes available.
2022-10-12 09:44:54
Response from Highfield Clinical Care Centre
thank you so much for taking the time to leave us feed back which we always welcome and use to continue to assess our service. We have indeed just re started many of our classes which were put on hold due to infection prevention controls we had to have in place with the covid 19 pandemic precautions . Many thanks again
Highfield Clinical Care Centre
2022-09-30
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
30th September 2022
My physio who is [name removed] was very good and made me feel safe with all my exercises.
Highfield Clinical Care Centre
2022-09-30
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
30th September 2022
I was seen by a very professional and supportive therapist and the appointment was offered very quickly after referral by my GP.
Highfield Clinical Care Centre
2022-09-30
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
written by
30th September 2022
Very understanding listened what was spoken.
Highfield Clinical Care Centre
2022-09-30
Person
4
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
written by
30th September 2022
Understand my needs.
