highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
1 2 3 4 5 6,482 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
« 1 2 3 4 5 6 7 »
Page 1 of 41
 
1 2 3 4 5
Review of Diabetic Eye Screening Programme (Highfield),
24th November 2022


Excellent all round. Seen on time (actually a little early) . Everything clearly explained at every step. Very friendly, caring and efficient staff.


Can't think of anything!!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
1 2 3 4 5
Review of MSK Physiotherapy & APP Team (Highfield),
18th November 2022


I attended the appointment and upon walking in I was asked what I thought the problem was, I discussed my hypermobility and plantarfasciitis that had been discussed with me by the physio. [name removed] immediately dismissed my plantarfasciitis by telling me not to google things despite previous diagnosis for this. He also dismissed my hypermobility and got me to 'prove it' by asking me to bend my thumbs, lock my elbows and knees. Again this is despite me being under RNOH and having been diagnosed with HSD by mt consultant there. I also felt this was irellevant to the issue I was attending there for. He went on to address my weight, at which I explained I understood this was an issue and my GP and consultant think it may be hormonal as various other strategies to loose weight have been unsucessful, but that I am trying and have been referred to a dietician. He wouldn't let this drop and suggested that the issue with my ankles and feet were weight related and that I needed to loose weight. He went on to say this several times and didnt even look at my ankle in any detail. The exercises given to me were a stretch I had done previously with my physio, which didn't seem to be helping, hense the referral to [name removed]. He told me I had tight calves but I am able to do the stretches, knees locked (something he told me to do despite being told not to lock my kees back by RNOH at the rehabilitation programme) without feeling a stretch in my calf. Overall I had a very negative experience and was reminded on my way out to make sure I loose weight as this, in his opinion, was the sole reason for my issues. I have strong evidence that hypermobile spectrum disorder is NOT caused by being overweight.


See above

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
1 2 3 4 5
Review of MSK Physiotherapy & APP Team (Highfield),
17th November 2022


It’s was all about me, they couldn’t have done anything better for me, always looking to help me, excellent treatment & great listener. Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Serenity- children and young people,
16th November 2022


Everyone was nice, best it could be for the situation.


Kindness
1 2 3 4 5
Understanding
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Serenity,
16th November 2022


Felt safe and heard.


None.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Serenity,
16th November 2022


Treated well and staff very supportive.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of ISVA Adult,
16th November 2022



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Serenity- children and young people,
16th November 2022


My child was made to feel comfortable from the start and every process was explained.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Cultural needs
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Serenity,
16th November 2022


Fetl very safe, put me at ease, made me laugh.


N/A.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Serenity- children and young people,
16th November 2022


Made me feel welcome.


Nothing.

Kindness
1 2 3 4 5
Understanding
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
Experience
1 2 3 4 5
 
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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc