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3rd January 2023


The physio was very understanding, knowledgeable and supportive. Great advice given. Appt was prompt...good time and good communication.

Suggested improvements
Didnt know the service was available and the problem had been a long term one...so knowing g sooner may have caused less stress.

4th January 2023
Response from Highfield Clinical Care Centre

I am glad we were able to help. Your GP would be aware of the service so would be best to refer. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs