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Highfield Clinical Care Centre
2023-03-03
Person
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5
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3rd March 2023
This is hard to answer , as it didn't have a high degree of relevance for this particular treatment or health matter
Suggested improvements
Better time keeping for appointments
On.my first appointment started 20 minutes later than expected.
Today my appointment was almost on time started at 8.55am , but the actual start time was 8.45am
6th March 2023
Response from Highfield Clinical Care Centre
I am really sorry your appointments were delayed. I have sent your comment to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager