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11th December 2022

The last two questions were not applicable to me

Suggested improvements

Obviously it is a long wait time between appointments and I think the 1:1 appointments will be more beneficial .

13th December 2022

Response from Highfield Clinical Care Centre

I am sorry about the long wait. I hope the 1:1 appointments help. Best wishes, Hugh Jones, Patient experience Manager

Experience

Dignity/Respect

Involvement

Information

Staff

Safe

Supported

Rating not given.

Spiritual understanding

Rating not given.

Cultural needs

Rating not given.