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Written by a carer
5th November 2019


I am writing this review on behalf of my aunt who has been in hairmyers for two days .On day two she was moved from ward two to ward ten and was given no explanation why she was being moved..... lesson number 1 for staff and doctors....Always keep the patient(i.e the PERSON being treated )informed.....My aunt has a cochlear implant which means she has some difficulty hearing unfamiliar voices and did not pick up half of what the nurses and doctors were saying..lesson numberr 2 for staff and doctors..please make certain the patient(is the PERSON being treated)understands and is fully cognizant of all tests and medication being administered and why and also what the test may or may not find..and finally all staff nurses should know what scans involve and if they are not familiar with certain treatments they should educate themselves and really finally ..lesson number 3 for staff and doctors ....Always ask the patient(is the PERSON being treated) their family medical history.....and always remember that a patient. Is first and foremost a PERSON...

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff