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Written by a patient
6th August 2020


Had to go to Hairmyres Hospital today owing to suffering neck and shoulder pain and generally feeling unwell. Having previously suffered a heart attack with no severe pain involved and also being 84 years of age decided to be checked out. From the moment I entered an empty A & E Department I was treated with the utmost compassion and respect from all the staff involved in my care. Thankfully I was found well enough to be sent home later after being given the all clear. I cannot thank the two nurses involved enough. They were exceptionally kind and considerate. Dr. Raess (?) was so, so kind to me and carried out all the necessary checks with the utmost efficiency. What would we do without our wonderful NHS. Thank you all.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff