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Dear Hairmyres
Staff and doctors in all departments very efficient but administrative departments are slow
Why in this day in age can communication not be made by email or text to those who can use this mode of communication rather than by 2nd class post
You can pay bills sell your home get prescriptions etc
This would save time and paper free communication and postal costs
Relates to medical results and appointments What a saving to NHS would this create
We have a brilliant service regarding staff but look at admin