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Guy's Hospital 2013-01-03 Person 5 5 0

I do not think the treatment or its organisation could have been better. In the preliminary x-rays and tests I was treated with friendiness and courtesy: and when I was I arrived at the next location was always expected there. Likewise when I ended up with the consultant, Mr Shah, all the results were already on his computer. The booking of the date of the operation was fast and efficient with minimum waiting time. Indeed, for my second knee operation, a phone call had arrived at my home to book the time before I had even arrived back from the hospital! The organisation of Queen's Ward and attitutde of the nurses was excellent. I only wish some of my fellow patients had been as polite to the staff as they were to them. Likewise I found the physiotherapy support afterwards in the gloomy basement of the Rehabilitation Centre friendly but firm and effective. .