Written by a patient
14th April 2019
Quite efficiently run , but as often with NHS, a degree of waste. In my case, was given an expensive ( German produced) dermatological cleansing liquid at first appointment that I never asked for or used, when foot surgery finally happened three months later. Was given crutches, yet was never asked either after surgery or in follow up correspondence to return these. I did, of course, but not obvious where to leave them , eventually handed them over to a staff member, who somewhat reluctantly took them, with no thank you. Cost of two crutches presumably quite high.. department should be accountable for all of them.