Guy's Hospital

St Thomas Street, London, England, SE1 9RT
 
1 2 3 4 5 91 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
7th May 2021


Treat staff courteously and with respect. Look them in the eye, smile and be considerate. They are doing a tough job in difficult circumstances. If they are surly and curt and bordering on rude (some receptionists), be patient and forgiving. The NHS bureaucracy is bewildering and woefully under resourced. So, getting admin staff to answer the phone, can be a major challenge. More staff, better paid and motivated and improve the administrative IT systems, will help undoubtedly.

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Dignity/Respect
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1 2 3 4 5
Written by a NHS patient
21st April 2021


There was great care from start to finish - and I was involved in the medical decisions as much as I could be.

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Written by a NHS patient
19th April 2021


I was admitted to an empty ward between lockdowns and received excellent care. The staff listened to any questions or concerns . I was aware of them observing my progress without pressure. Physiotherapists visited daily. The food was also good.

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Dignity/Respect
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Written by a NHS patient
23rd March 2021


I was seen by Linda Hudson for a head injury today, she was amazing, she looked after me and made me feel at ease she made a bad experience bearable I can’t recommend her care of me highly enough I couldn’t have been in better hands, the standard of care was first class. Desmond Wynne

Recommend
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Dignity/Respect
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Written by a NHS patient
21st March 2021


I was treated at Guys Hospital in February 2021 for Tongue Cancer. I was in hospital for 2 weeks following major surgery. I would say the treatment I received from my consultant surgeon down to the cleaning and catering staff on Ester Ward was exceptional. Everyone I met was caring, encouraging and motivating and this great team effort assured my good and speedy recovery. As an example the cleaning lady always found time to chat and the tea and food lady particularly encouraged me to try things, noticing without prompting when my “nil by mouth” bed sign had been amended. The nursing care all round was first rate.

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Written by a NHS patient
1st February 2021


Amazing staff. Dr Tilottama she was very helpful

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Written by a patient
22nd January 2021


Mr Rajesh Mair, Thank you for looking after me so well during my stay. My treatment and advice was first class and I was put at ease through time with you. Thank you and all your team for their kind attention.

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Written by a patient
14th January 2021


Outstanding hospital in every sense even during the Covid 19 pandemic.

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Written by a patient
3rd December 2020


Great and awesome atmosphere

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Written by a carer
27th November 2020


The Urology team and staff on Aston Key ward were amazing in their care of my elderly mum - the whole family would like to say thank you

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Resources

Short link to review Guy's Hospital: http://iwgc.net/eb4ak