Goring Hall Hospital - part of Circle Health Group

Goring Hall Hospital - part of Circle Health Group 2023-01-25 Person 4 5 0

Although I have given high praise regarding the standard of care at Goring Hall I would like to point out that due to the lack of PPE ( usage of Masks) I unfortunately returned home with a viral infection & Diahorrea, not what you need when convalescing from a major op.

Goring Hall Hospital - part of Circle Health Group 2023-01-17 Person 5 5 0

After many years of suffering with excruciating pain in both my knees. I couldn’t take the pain anymore, so I made an appointment to see Mr James Lewis, Orthopaedic Surgeon, at Goring Hall Hospital for his expert opinion and to discuss the results of my x-rays. I was not surprised to see just how bad both my knees were, all the cartilage in both my knees was gone. Mr Lewis’ words “They are both shot”. After a long discussion of the options open to me, I knew I needed to move ahead with surgery very quickly because my walking was so limited and painful. I decided to go for the conformist custom full knee replacements on both knees. At 81 years of age, I was concerned about having these procedures, however, Mr Lewis explained everything to me, he gave me great confidence going forward, he explained articulately in great detail what would happen before, during and after each operation. He answered all my questions with patience, and he completely assured me that the whole experience would be life changing. His last words to me as I was leaving his consulting room were “I’ll have you walking again, pain free!” How true those words are, I now have the quality of my life back, walking pain free. His system is very efficient with lots of emails on pre-operation information. I felt that the attention to detail was outstanding and very supportive throughout. I found this extremely helpful in my decision making and preparation. Both operations, September and November 2022, as expected were a great success and the support and care I received was second to none. A big thank you to Mr Lewis and his dedicated team of anaesthetists and theatre staff; they were all fantastic. I also wish to bring to your attention the professionalism of all the nursing staff who cared for me throughout my recovery, they were outstanding, very thoughtful and kind and for providing an exceptional service during my double stay at Goring Hall. The knowledgeable care I received was absolutely brilliant and my two short stays on Ilex Ward was just incredible. I feel very privileged to have been treated so well and made to feel so very special! A huge thank you to you all. Recovery can be the hardest part after major surgery; however, I have to say the nursing and physio teams were wonderful with me. They paid constant attention making sure that I felt comfortable at whatever time. I am now slowly recovering at home with all the aftercare instructions, medication, the physio exercises and what to do and what not to do. I’m pottering about without the sticks now, slight muscular discomfort now and again but without that severe pain, I’m getting there, slowly but surely! Both knees feel brilliant they now feel more like my own normal knees. It’s still a work-in progress, its onwards and upwards from now on! Help or advice was always on hand, to talk through any issues or worries I may have had, I had a few! All resolved very promptly and professionally. I am so pleased that I found Mr Lewis on my google search and will be recommending him to anyone who asks, so if you are considering a knee replacement, don’t hesitate to contact Mr James Lewis: I can’t praise him and his dedicated teams and Goring Hall staff highly enough. Les Cox Worthing

Goring Hall Hospital - part of Circle Health Group 2023-01-16 Person 5 5 0

Nursing care is exemplary & caring staff

Goring Hall Hospital - part of Circle Health Group 2022-12-10 Person 5 5 0

In the last year I have had two total knee replacements at Goring Hall as an NHS patient. The surgery was carried out by Mr Nirav Shah. The care I received from start to finish was outstanding. From the first phone call from Mr Shah’s secretary, I had no doubt that I was valued, would be treated well and would receive superb care. She kept in touch with me throughout the time before and after both surgeries and was extremely polite, friendly and efficient. I knew that I could go to her with any queries, which I did, and she helped and reassured me. At my pre-assessment both nurses were kind, efficient, patient and treated me with the utmost respect. They explained everything in detail to me and reassured me about what was going to happen.I therefore went in to hospital feeling confident When in hospital for my surgery the nurses were all compassionate and understanding and I received superb care. Mr Shah visited me prior to my surgery on both occasions and also the next day to see how I was. He was reassuring and I could tell he really cares about is patients. Both times I had my surgeries I was visited daily by excellent physiotherapists. They were knowledgeable and compassionate whilst still setting me challenges.I also saw the same physios as an outpatient which provided continuity and gave me confidence. All the staff, including doctors, nurses porters, students and cleaners were exceptionally, polite, caring and empathetic. The food at all the meals was of an extremely high standard. I cannot speak highly enough of the care and treatment I received at Goring Hall.

Goring Hall Hospital - part of Circle Health Group 2022-12-06 Person 5 5 0

I experienced excellent care at this hospital, and highly recommend it.

Goring Hall Hospital - part of Circle Health Group 2022-11-24 Person 5 5 0

I have had several operations at Goring Hall and always found all of the staff to be very kind, efficient and generous. The hospital itself is very modern and comfortable, even in the day care unit I felt as if I was in my own private space. Definitely recommend this hospital.

Goring Hall Hospital - part of Circle Health Group 2022-11-10 Person 5 5 0

I have been in expensive hotels that could not rival the surroundings, cleanliness and staff quality.

Goring Hall Hospital - part of Circle Health Group 2022-11-08 Person 5 5 0

Eveything was fine

Goring Hall Hospital - part of Circle Health Group 2022-11-08 Person 5 5 0

The hospital provided good patient care and were responsive to every request. I have no hesitation in recommending them.

Goring Hall Hospital - part of Circle Health Group 2022-11-04 Person 5 5 0

Great team of people with some excellent Nurses & Physio department