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Written by a private patient
2nd August 2022


All in all Goring Hall is very satisfactory. If I had any criticism it would be that sometimes the reception staff when checking in seem busy and you are not a priority. Also, reception staff in x-ray didn't seem able to sort blood test availability even though booked and was required prior to a scan which then resulted in me being delayed for the scan and another member of staff who happened to be in the area physically going to scanner to sort out. Information should be clearer for people collecting patients on their discharge after hours. No explanation or signs.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe