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19th January 2024


Friendly calm environment, all staff caring, accommodating and professional. Good examples of personalized/individualized care. Special thanks to Voltaire, Carol and Rosemary.

Suggested improvements
Longer waiting area - particularly to comply with protected meal times. Consider additional therapy space to allow family to continue therapies outside of therapist sessions.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience