good-hope-hospital

Good Hope Hospital

Rectory Road, Sutton Coldfield, West Midlands, England, B75 7RR
 
1 2 3 4 5 40 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
18th July 2021


I have never received anything but care and consideration at Good Hope. The nursing staff that I have met in Out Patients are 'top of the pops'.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th September 2020


I recently seen Mr Ramesh Sivarai, Consultant Ophthalmologist and his team at Good Hope Hospital,regarding cataract operation and got first class treatment,My operation was carried out by Mr Sivaraj and is team at Solihull Hospital and again i got first class treatment I am hoping to get my other eye operated on by Mr Sivaraj very soon

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
6th September 2020


I went to Prince Phillip yesterday afternoon Saturday the fifth after being involved in a car accident Being met by a member of staff the member of staff asked me some vital questions which I answered they then let me into the reception area Reception asked me some questions and asked me to sit down they gave me a mask,A triage nurse called my name she was very polite very knowledgeable and understood my situation She was very patient with me I felt she went above and beyond what she needed to do She was a credit to the uniform I then went to see the doctor Who was very helpful after my consultation with her she showed me where the door was to leave the building In all my years experience of visiting the hospital that was without doubt the best experience I’ve ever had thank you NHS Well done

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a carer
14th August 2020


NO HOPE !!!!!!! Absolutely appalling Would never use this hospital again My husband went in with extremely bad pain in stomach due to kidney stones which he had 7 weeks prior ! And pain came back again. Was treated so bad and even over herd staff talking about him ! Does he need to be in this cubicle can he sit in waiting room ! Absolutely disgusting. Was not even scanned to check if was kidney stones again. Could of been anything and should not be surmising straight away that it was kidney stones again !!!! Just awful he felt like he should not of bothered them and just suffered the pain !!!! Which nobody should ever feel like that !!!! They are supposed to be there to help not to make you feel like ur just a burden to them. Once again awful disgusting behaviour. 0 star if I could. Oh and after all that the pharmacy was closed and was told to travel all the way back the next day to collect prescription as can’t collect from a normal chemist !!!! What’s that all about. Your in sever pain but travel back again tomorrow.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th July 2020


I went into Good Hope hospital to have an early Scan as I was experiencing some bleeding. The Dr who did the scan was really polite and a very professional and kind lady. She instructed me not to leave the hospital until my fibroids had been checked by other staff. The other staff began complaining among themselves about how they had to see me even though, there was only 2 other patients there beside myself. In the end they discharged me saying it was nothing to worry about. When I went home, I noticed that on my discharge letter they had put me down as "male." I also ended up phoning other Dr's due to the continued bleeding and was later told by my midwife and other medical staff. That the staff at the hospital should not only have examined my fibroids closer but; should also have given me a due date for my baby. I will never recommend this hospital to anybody. (Except for the kind Dr who did the scan.)

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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