Rectory Road, Sutton Coldfield, West Midlands, England, B75 7RR
All the doctors nurses and staff at The Day Care clinic were wonderful, kind and understanding. I could not have had better service and care if I had paid to go private. My treatment from consultation to operation was 6 DAYS I even had breakfast of a pot of tea, toast butter and jams brought into recovery on a tray Thanks Good Hope you are special.
On May 15th I was seen by Dr Chaudry (sorry if I've got the name wrong), In the women's clinic. On the 30th I came as a day patient and was treated by Mr Honest. On that day I was looked after by about 20 members of staff, all wonderful. Mr Honest was concerned about my condition and after my surgery took the time to visit me in recovery twice and arranged a scan before I was discharged. He made time to come and find me waiting to go home to tell me that he had seen the scan and it looked ok so I shouldn't worry. Two weeks later at a follow up he gave me the results of the surgery and I was sent to City Hospital where I had further surgery on the 2nd July. I can't quite believe how amazing everyone I came into contact with during these visits was. From the volunteers who guided me through the hospital to the Royal Marine I encountered whilst in recovery who was one secondment to the health service for training. I feel that if I had had private health care it could not have been better. Thank you and please in spite of the problems within the service, carry on doing what you do for us you are appreciated though we might not always show it. This is the second time Good Hope has been involved in possibly having extended my shelf life.
I have had 4 children and numerous operations in Good Hope Hospital i have always found all the staff from the tea lady and cleaners to the surgeons to be outstanding and the care I received was faultless credit where credit is due.
I have found all the staff I have met so far at Good Hope to be what I hoped for, being a nervous patient. Courteous, clinically excellent and efficient. Helen Hatton was the nurse whom I saw in The Treatment Centre following my skin surgery with the wonderful Mr Malahias, so I thank her. Jenny and Vicki were nurses I have met also, and they were excellent too. The Day Care Staff I met were also excellent. My experience at Good Hope Hospital has been all good. And I must not forget Deb Heard, Mr Malahias' secretary who is brilliant at her job. Thank you all.
We as a family have always had the very best treatment we could possibly get at Good Hope Hospital and could not criticise in any way. A & E , Wards, Doctors and Nurses and helpers all do a fabulous job. Well done to you all and you all deserve a medal.