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Written by a patient
14th June 2019


Although the staff did my observations every 15 mins for a couple of hours after my operation they didn't try to help me to the toilet. I had a drip and drain tube in and found it difficult to get out of the bed and to the bathroom. My sheets and blankets were all over the place and I couldn't tidy the bed myself and nobody came to do it either. I was in a side room as I was there as a private patient and also because I have an ICD fitted which had had to be turned off during the operation and on again afterwards. My room door was left open all the time so it was easy enough for them to pop their head in to see if I was comfortable or not.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff