Share review of Gloucestershire Royal Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
17th June 2016


Seemed to be a lack of continuity of care between Doctors whom my case was passed between. Arrived by ambulance in distressed state. Admitting Doctor made it clear he wanted chest xray done within 6 hours to investigate something. He impressed this upon me before he left his shift. This was not done, and I had to remind doctors over next 5 days about this request. MRI and ultrasound were done, xray on 3rd day. Prof. Barr had no interest in looking for that result, and the xray has yet to be provided to my new consultant or GP (8 weeks waiting). Lost x-rays, disappointing, due to expense, time and radiation exposure, and chance they might have helped with a correct diagnosis. Prof Barr who became my consultant did not care to hear about my symptoms or the fact that my pain was on opposite side of gall bladder, saying "I only care about what I can cut out of you." Some attention to patient info might ensure he cuts out the correct part. He spent less than 15 seconds with me, not pulling curtain for privacy as other consultants were doing, just breezing through with interns who seemed to be having a hard time keeping up. I have since have GB removed, and original pain has not dissipated. Greater attention to my admititng symptoms when I arrived by ambulance, and follow through with xray, might have helped to better diagnose my problem. All staff treated me very well, with the exception of Prof. Barr, who was glib and had no time or interest in my case. All other care staff were compassionate, efficient and helpful. Impressed by all they manage. I was on Day Surgery ward for 5 days, I assume for observation, but was never certain if i was in line for surgery, or just being watched. Busy place. Grateful to many wonderful floor staff.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff