Share review of Glan Clwyd District General Hospital

Glan Clwyd District General Hospital 2020-10-21 Person 1 5 0

My wife was admitted to Glan Clwyd hospital in September 2020. This was after a previous stay from February to June at which time she contracted Covid 19 on the ward. After discharge she never really picked up. In September she was on Ward One. Telephone calls frequently went unanswered. When a call was answered, information was sparse and frequently differed from one staff member to another including Doctors. One Doctor stated she was improving and would be considered for discharge soon. The next day a different Doctor stated that that was not the case and she wasn’t responding to treatment. I suggested that she be sent home but he insisted on trying another antibiotic. At the end of September I received a call stating that we could visit as she was unlikely to recover. On October 3rd she died. The care she received varied from poor to adequate at best. On one occasion, my daughter asked if she could be made more comfortable. On removing the bed covers, my Wife was found to be lying in her own urine. The lack of dignity afforded my Wife was painful to experience. Had she been sent home her treatment and care, although not professional would have been considerably better and whatever the outcome she would have been afforded the dignity denied to her in this hospital. Shame on you and your medical and nursing staff. Hero’s? Not in my opinion or that of my family and friends.